Savings Bonds never received
Friday, October 22nd, 2004
Categorized as: Lost or stolen US Savings Bonds
I purchased a savings bond about ten weeks ago and another about six weeks ago. I have not recieved either actual bond yet. How long does it normally take to get them?
Tom's Response
When you buy a Savings Bond at a bank or through a Payroll Savings Plan, it should arrive within three calendar weeks.
It's time for you to contact the bank where you purchased the bond and have them find out what happened. They will work with the federal office that issues savings bonds to find the missing bonds or to get you replacements.


I've changed my address since i ordered the saving bond, what do i do to get my bond, postol service does not forward things like that or from banks? Is their a number i can call?
Thank you
Donna
Hi Donna - If you filled out the card at your old Post Office giving them your new address, they will foward all first class mail, including your Savings Bond.
However, since it may be too late for that, just follow the instructions given above - contact the bank where you purchased the bond and ask them to find out what happened to it. The phone number you need to call is the one for the bank where you purchased the bond.
When i Was 9 i recieved a savings bond as a gift my grandmother took care of it, when she died i never heard what happened to it. How do i find out what happened to It?
My brother purchased a savings bond 7 years ago for my daughter. When I did not receive the paperwork, I contacted my brother and had him check with the facility where it was purchased, no luck and he could not find his paperwork. As of today, we still have not received anything. Can I locate the bond using her social security number?
Stephanie - What you have is a "lost bond." The hoops you need to jump through to get a replacement are the same hoops everyone else with a lost bond has to jump through. You can find out about them on our page about having lost Savings Bonds replaced.
Tom Adams
Thank you Tom for your help and information.
I retired from the military October 1, 2007. For many years, I had payroll deduction for savings bonds - but in checking my bonds, I just realized I don't have bonds for September 2007 and can't figure out why. Shouldn't funds have been taken out of that last check for the bonds? How do I find out if I am due bonds for September 2007?
I'm sorry Ivana, but this is a question about the military payroll system, and I don't know anything about the military payroll system.
Tom Adams
I bought a $50 US Savings Bond thru my local bank but on the form PDF 5263 I listed the wrong address for the person I bought it for. Needless to say the recipient has not received nor will probably receive the bond due to my error in filling out the form.
What can I do about this?
Hi Michael - as the message above suggests, you should contact the bank where you purchased the bonds. They will work with the Treasury to get the bonds to their proper home.
Tom Adams
I purchaswed 5 I bonds. We received 4 but never received the 5th one. How do we find out what to do to get it?
Barbara - as the article above says, you need to contact the bank where you purchased the bond. They will work with the U.S. Treasury to find or reissue the missing bond.
Tom Adams
I called the bank where I purchased two bonds which we do not think came. These were purchased on 12/10/08. They told me they can't do anything, that I had to find a number and call or check on it myself.
Carol
Carol - The person you talked to didn't know the process and rather than finding out about it put that on you.
You can try again - asking this time to speak with the person who deals with the Treasury on Savings Bond issues before asking the question.
Or you can use our Ask the Treasury link.
Tom Adams
I filled out the forms to claim two lost Savings Bonds.
How long does it take to get the replacements/check?
Amy - typically you hear back from them in about three weeks, although it can take a bit longer when they get a lot of claims in one week.
Tom Adams
Hi my father was in the military in the 60s and had saving bonds taken out of his check and they were supossed to be sent to my mother who was only 16 at the time. She never recieved them and neither did he. How can I find o ut what happened to them.-
Leigh - The information you need to have the bonds replaced is here. You might also check with military safekeeping.
Tom Adams